Terms of sale

Terms of Sale

Last Updated: June 2026

1. Introduction

These Terms of Sale govern all purchases made through the Ravsten website. By placing an order on our website, you agree to be bound by these Terms of Sale.

Please read these terms carefully before making a purchase.

2. Seller Information

Trade Name: Ravsten

Business Owner: Djovany Francis Alexis Guy-Noel

Business Address:
247 Boulevard de Fourmies, Porte 38
59100 Roubaix
France

Email: supports@ravsten.shop

Phone: +33 3 28 33 76 18

3. Products

We strive to ensure that all product descriptions, images, and specifications displayed on our website are accurate. However, slight variations in color, size, packaging, or appearance may occur.

We reserve the right to modify or discontinue products at any time without prior notice.

4. Pricing and Payment

All prices displayed on the website are shown in the applicable currency and may be subject to taxes where required by law.

Payment must be completed in full before an order is processed and shipped.

We reserve the right to refuse or cancel any order if payment cannot be verified or if fraudulent activity is suspected.

5. Order Acceptance

After placing an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order.

We reserve the right to accept, refuse, or cancel any order for reasons including, but not limited to:

Product availability issues
Errors in pricing or product information
Suspected fraud or unauthorized transactions
Violation of these Terms of Sale

6. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery times are provided for convenience only and are not guaranteed.

Ravsten shall not be liable for delays caused by customs procedures, shipping carriers, weather conditions, or other circumstances beyond our reasonable control.

7. Returns and Refunds

Returns and refunds are governed by our Refund Policy.

Customers should review the Refund Policy before making a purchase.

8. Customer Responsibilities

Customers are responsible for:

Providing accurate billing and shipping information
Reviewing product descriptions before purchase
Complying with applicable local laws and regulations

Ravsten shall not be responsible for delivery failures resulting from incorrect information provided by the customer.

9. Limitation of Liability

To the maximum extent permitted by law, Ravsten shall not be liable for any indirect, incidental, consequential, or special damages arising from the purchase or use of products sold through this website.

Our total liability shall not exceed the amount paid by the customer for the affected order.

10. Force Majeure

Ravsten shall not be held responsible for delays or failures resulting from events beyond our reasonable control, including natural disasters, government actions, labor disputes, transportation disruptions, pandemics, or technical failures.

11. Governing Law

These Terms of Sale shall be governed and construed in accordance with the laws of France.

Any dispute arising out of or relating to these Terms of Sale shall be subject to the jurisdiction of the competent courts of France, unless otherwise required by applicable consumer protection laws.