Shipping Policy

Last Updated: June 2026

Thank you for shopping with Ravsten. We are committed to delivering your order as quickly and efficiently as possible.

Processing Time

Orders are typically processed within 1–3 business days after payment has been successfully received and verified.

Please note that orders are not processed or shipped on weekends or public holidays.

Shipping Time

Estimated delivery times vary depending on the destination:

• United States: 5–12 business days
• Canada: 7–15 business days
• United Kingdom: 5–12 business days
• Europe: 5–12 business days
• Australia & New Zealand: 7–15 business days
• Rest of the World: 7–20 business days

Delivery times are estimates and may be affected by customs clearance, carrier delays, weather conditions, or other circumstances beyond our control.

Shipping Costs

Shipping fees are calculated and displayed at checkout before payment is completed.

We may offer free shipping promotions on selected products or orders from time to time.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information (when available).

Please allow up to 72 hours for tracking information to become active after shipment.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout.

Ravsten is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.

Lost, Stolen, or Delayed Packages

If your package is significantly delayed, lost in transit, or marked as delivered but not received, please contact us at supports@ravsten.shop.

We will work with the shipping carrier to investigate the issue and assist you in finding a suitable resolution.

Contact Information

If you have any questions regarding shipping, please contact us:

Ravsten

Email: supports@ravsten.shop

Phone: +33 3 28 33 76 18

Address:
247 Boulevard de Fourmies, Porte 38
59100 Roubaix
France